The speed with which you receive your order is very important to us. Please allow 24-48 hours after placing your order for us to prepare, package and ship your order. Synthetic rugs ship relatively quickly, while customized rugs require your patience. Typical delivery time is 7-30 days and we will notify you immediately of any delays. All sales related to custom (natural cowhide rugs) are final, rugs are custom made and cannot be canceled after 2 hours of placing an order, please consider this carefully.

We offer free shipping to all countries/regions worldwide, except for special areas.
In the rare event that we are unable to ship your item internationally due to cost, risk of damage or export laws, we will notify you immediately and refund you.